Personal Assistance

A world of services

The program puts you in touch with a network of providers. Below you will find a host of personal assistance services. Click on the blue text for information regarding medical, legal and informational assistance.

The ultimate goal of the Zurich Travel Assist Program: providing a familiar standard of care in an unfamiliar place.


Personal Assistance
    Hide details for Loss Baggage ServicesLoss Baggage Services
    Zurich Travel Assist will advise you and provide message service to assist with locating lost luggage.
    Hide details for Translation and InterpretationTranslation and Interpretation
    Zurich Travel Assist’s staff of multilingual assistance coordination can help you with foreign language problems over the telephone or provide the name, address and telephone number of local translation services.
    Hide details for Emergency MessagingEmergency Messaging
    Zurich Travel Assist can send or receive emergency messages on your behalf.
    Show details for Emergency Ticket replacementEmergency Ticket replacement
    Hide details for Lost document ReplacementLost document Replacement
    Zurich Travel Assist will assist you in locating lost documents and other important personal items by contacting hotels, airlines and government authorities.

    Hide details for Emergency Advance of FundsEmergency Advance of Funds
    Upon your request, Zurich Travel Assist will provide funds with a satisfactory guarantee of reimbursement. We will debit your credit card and arrange for you to obtain the funds in local currency.**

    Hide details for Return of VehicleReturn of Vehicle
    If you have to leave a rented or privately owned vehicle stranded because of an illness or injury, Zurich Travel Assist will arrange for its proper return.

Eligibility and coverage terms under Zurich Travel Assist is provided for you in your group policy. Refer to the group policy to determine when you and/or your family members are covered.

** Zurich Travel Assist may pass on the service fee for the transaction.

Please consult your benefits for further details and limitation.


 

Access to this web site is governed by the Terms of Use.
Policies are underwritten by the member companies of Zurich North America, including Zurich American Insurance Company
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